Who we are
Our website address is: https://raleigh-tree-service.com.
We take your privacy seriously, and we want you to know how we collect, use, share and protect your information.
- What information we collect
- How we use that information
- How we may share that information
- How we protect your information
- Your choices regarding your personal information
On our site we collect the following:
Credit card information
Information is collected from you when you:
Register on our site
Place an order
Subscribe to a newsletter
Respond to a survey
Fill out a form
The information collected from you is used in the following ways:
To personalize user’s experience
To improve the website
To improve customer service
To administer contests, promotions, or a survey or other site feature
To process transactions
To send periodic emails
How do we protect visitor information?
We use vulnerability scanning and/or scanning to PCI standards.
We use an SSL certificate
We implement security measures when a user:
• places an order.
• enters, submits, or accesses their information.
We use a payment gateway provider.
• Not to be kept for more than 30 days.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart,
• Understand and save user’s preferences for future visits,
• Keep track of advertisements,
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
It won’t affect the users experience
Third Party Disclosure
We may transfer your non-identifiable information to third parties. We may also transfer your identifiable information, but only to trusted third parties
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We use Google Adwords Advertising on our website.
We have implemented the following:
- Remarketing with Google AdWords
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
We and third party vendors such as Google use:
To compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Users are able to change their personal information:
• By emailing us
• By calling us
• By logging in to their account
• By chatting with us or sending us a ticket
How does our site handle do not track signals?
We honor them and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 1 business day
We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors
CAN SPAM Act
We collect your email address:
To send information, respond to inquiries, and/or other requests or questions.
To process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
To market to our mailing list or continue to send emails to your clients after the original transaction has occured
To be accordance with CANSPAM we agree to the following:
We will NOT use false, or misleading subjects or email addresses
We will identify the message as an advertisement in some reasonable way
We will include the physical address of our business or site headquarters
We will monitor third party email marketing services for compliance, if one is used.
We will honor opt-out/unsubscribe requests quickly
We will give an ‘opt-out’ or ‘unsubscribe’ option
If at any time you would like to unsubscribe from receiving future emails, you can
• Follow the instructions at the bottom of each email.